Privacy Policy

Effective Date: 01/09/2025

This Privacy Policy governs how Zefinx.com (“we”, “us”, or “our”) collects, uses, stores, and shares user data. We value your privacy and adhere to the Information Technology Act, 2000 and its associated rules (“IT Rules”).

1. Information We Collect

• Personal Information: Name, email, contact details, date of birth, address, KYC documents (if applicable).
• Technical Data: IP address, device type, browser, cookies, and usage information.
• Transaction Data: Records of your activities and purchases or services used through our platform.

2. Use of Information

We may use your information to:

• Provide and manage our services
• Process transactions and fulfill requests
• Communicate with you about updates, changes, or marketing (with consent)
• Personalize your experience and improve our services
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your information. We may share data:

• With our service providers (hosting, analytics, payment processing), bound by confidentiality
• When required by law or lawful requests from government authorities
• To protect our rights or prevent harm

4. Security Measures

We employ appropriate technical and organizational safeguards against unauthorized access, alteration, disclosure, or destruction of your personal data.

5. Data Retention

Your data is retained only as long as necessary or as required by Indian law.

6. User Rights

You may request to access, update, or delete your personal information by contacting us at the email below. We will comply in accordance with legal requirements.

7. Cross-Border Data Transfers

If your data is transferred outside India, we ensure it is protected with appropriate safeguards.

8. Data Breach Notification

If we become aware of a data breach impacting your personal information, we will notify affected users and authorities as required by law.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this policy periodically. Changes will be posted on this page and, if significant, notified via email or prominently on the website.

12. Contact Us

For privacy questions or concerns:

Email: support@zefinx.com